Check in was too long. There is nothing we liked about the hotel. The pictures of the lobby are completely deceptive of what your will get in your rooms. We had a room with the original carpet from the 40's that was disgustingly stained, cigarette burns in the bedding of which we had ZERO blankets, plumbing so old it leaked all night, heater didn't work. Paint was pealing from the ceiling from multiple water leaks.
Hotel management was unbelievably snarky when asked for a new room and finally a refund as we left this nightmare. The location was what ultimately sold me on this hotel. For New York the price of the room was amazingly affordable. There were doormen out front to help with directions and luggage if needed, as well as a taxi stand.
The staff was friendly, professional and helpful. This was the only budget hotel I found during my requested frame that offered twin beds rather than bunk beds that might be a challenge for older adults. They also offered a complimentary continental breakfast. While the lobby was well maintained, and the rooms were generally clean, they were extremely shabby. The carpet was threadbare, the bathtub was badly rusted, and the doors and walls were badly in need of pain.
After spotting a mouse peeking from under the radiator, we requested another room and were given an upgrade that was considerably larger, but it was pretty shabby too. The hallway carpet on our new floor was badly stained and filthy.
Good to know
Some of the amenities advertised, like discounts at the food hall across the street and airport shuttle to LaGuardia, were no longer available. However, management was receptive to our complaints and gave us a substantial discount on our stay. If you're on a tight budget and just need a place to bed down overnight, or sight-seeing is your main priority, you might consider it. But if you can afford it, I'd strongly recommend staying elsewhere.
The hotel was extremely dirty and it stunk of urine. I saw a mice in the dorm Sincerely, this hotel should be removed from Kayak forever. I feel that we were deceived by the Hotel and Kayak Very poorly maintained and misleading. There was a rat that came in and out of a hole in the wall the entire bathroom had mold and the walls were covered in mold This hotel and kayak are illegally profiting from selling rooms that should be condemned The rooms and devise were horrible.
Plaster was peeling off the walls. View all photos 5, 5, A great location doesn't have to be out of reach. New York's Hotel Pennsylvania is in the heart of Midtown Manhattan, and our surprisingly affordable rates leave more money in your pocket to enjoy the city. Each day our guests hit the streets and arrive at fabulous New York City locales within minutes. Marvel at the Empire State Building, savor exciting Times Square and take in a Broadway show or, hop on the subway right by the hotel and head to one of NYC's diverse and exciting neighborhoods.
Just steps away from Midtown's most popular attractions, and offering countless easy transportation options, New York's Hotel Pennsylvania puts you in the middle of the actions. Business Centre with Internet Access. La Guardia Airport 10 km. Teterboro Airport 13 km. Escape Room Madness 5th Floor. This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets.
Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. Reviews See all questions Write a review.
CKerns96 wrote a review. Superb location, great prices! Amazing stay for a solo traveler in March Booked for the location as very close to both Times Square and the Penn Station for airport transfers and attraction reach. Hotel was easy to reach from the airport Newark from train into the Penn Station and again easy to ….
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We are thrilled to hear about your amazing stay with us here at Hotel Pennsylvania. It's great to know that you were able to take advantage of our clean rooms and comfortable beds during your visit, and we're happy to learn you found our rates and location were convenient for your travels. We're pleased to share that we have some exciting plans to refresh our guests' experience starting this spring, and we hope you'll join us to see all our fantastic changes! Thanks again for your review, we hope to see you soon.
What do people expect.
Hotel Pennsylvania Reviews, New York City
Hotel is dirry in places room i yad was very dated. For the money i think ypu cant complain.
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