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Certificate of Excellence. Restaurant details Dining options: Late Night, Reservations. Good Eats.
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Cold Beer. Shore Thing! The Seafood Shack at TI features market fresh catches of the day, huge shrimp, steamed clams, oysters in the shell, giant lobster tails, clam bakes for two as well as seafood salads and pastas, sourdough bowl chowder, fried calamari, and a cocktail and wine list fit for hardy fishermen, yacht cruisers and those pillaging the Las Vegas Strip for delicious, fresh seafood. Reviewed September 8, Great food with a coupon. Date of visit: August Ask aycwong2 about Seafood Shack.
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Thank aycwong2. Write a Review Reviews Traveler rating. Show reviews that mention. All reviews seafood shrimp stuffed mushrooms rice pilaf new england clam chowder crab cakes linguine fries potatoes steak treasure island mojito bar bread bowl pan roast entree coupon cirque du soleil show ate here. Review tags are currently only available for English language reviews.
Read reviews in English Go back. Reviewed September 7, via mobile. Good Food. September Thank KM W. James H. Reviewed September 6, Hotel guest get a great discount.
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Ask James H about Seafood Shack. Thank James H. Brendan D. Reviewed August 28, via mobile. Tasty place. Ask Brendan D about Seafood Shack. Thank Brendan D. Reviewed August 20, Ask debbie t about Seafood Shack. Thank debbie t. Travelers who viewed Seafood Shack also viewed. The Boiling Crab. Luke's Lobster Las Vegas. Emeril's New Orleans Fish House. Crab Corner Maryland Seafood House.
About The Boiling Crab
Bubba Gump Shrimp Co. Herringbone Las Vegas. All restaurants in Las Vegas Most businesses with a wait use one of these methods to manage their wait: QLess reduces or eliminates the line around the hostess, reducing turn-aways -- prospective customers who walk away before they even talk to the hostess. This has been measured to increase revenues by more than 10 percent with respect to using coaster pagers. QLess reduces no-shows by an additional 23 percent to 30 percent, by keeping patrons engaged and informed during the wait, by allowing them to roam freely while they wait, and letting them know when you are ready for them, for a total increase in the bottom line of 34 percent to 45 percent in every case study conducted.
QLess allows marketers to send news, coupons and promotions to consumers who opt in. Ninety percent of customers at a typical location will provide their phone number in order to benefit from QLess. QLess is a CRM system that keeps track of every customer interaction, with a unique analytics suite that provides powerful actionable insights about employee performance, customer demographics, customer return rates, wait and fulfillment times, and much more.
Even Fortune companies that track most of their customers' interaction are looking at QLess to fix their blind spot around walk-in customers. QLess allows businesses to personalize their every interaction with each customer, keeping track of previous visits, preferences such as window table and even language.
Coaster pagers are often stolen. QLess uses your customers' cell phones. QLess is a Web-based service that requires no special-purpose hardware or software installation. Customers can even check on wait times and join a line themselves in a matter of seconds using their phones before they even reach an establishment. They can also call QLess at any time to get an on-demand status update. QLess uses each customer's own cell phone.
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By allowing people to roam freely while they wait, QLess also reduces contagion in places such as doctor waiting rooms. How does QLess work for Boiling Crab and for the end user?
The Boiling Crab registers their guests into a virtual line at the hostess station and will soon launch the option for a customer to enter into a virtual line using their cell phone, meaning they can be literally anywhere when they enter what is typically a long line. This has improved the customer experience, reduced hostess workload and significantly reduced negative customer comments by providing an interactive wait line management solution. Allowing their customers to wait in a virtual line lets them control their own time, thus reducing the anxiety of standing in a long wait line.
What sort of results have these restaurants seen? QLess has reduced no-shows and turn-aways in every restaurant we serve by 34 percent to 45 percent, providing an ROI of up to 18 times. Furthermore, percent of guests surveyed rated their wait using QLess better than a restaurant without QLess. We have also seen a marked increase in patron return rates at The Boiling Crab since they launched QLess. Can this solution be used for other sectors? Yes, in fact we already have customers in healthcare, transportation, retail and government verticals. For example, a Department of Motor Vehicles uses QLess to eliminate lines and serve its customers better.
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Doctors use QLess to reduce no-shows. Tax advisors use it during tax season. Truckers use QLess to be summoned for loading and unloading. QLess can be used anywhere where people wait, from casinos and theme parks to pharmacies and retail checkout and customer service points. Just imagine how much additional merchandise people would buy at retail locations if they could roam freely looking for forgotten items while they wait to check-out or to see a customer service rep.
How many times have you walked away without something you wanted to buy because the line was too long? How do you monetize this as a company? What is your business model? We charge a modest set-up and monthly fee plus a per customer usage fee to cover QLess' cost of sending all the text messages and making all the phone calls. Which other clients do you have across industry sectors? We are not at liberty to disclose all of them, but a few examples that highlight diverse uses are ExploreCo in transportation, City of Nashua Motor Vehicle Registration in government and Mercy Healthcare.
So this is mobile CRM?