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Get Directions. Sales Hours Monday - Friday: Service Hours Monday - Thursday: Parts Hours Monday - Thursday: Stock Number: Phone Text Email. Do you have a trade-in? Let Us Make You an Offer yes no.
Would you like Toyota Special Financing? Highly recommend. They did a great job. Thank You. By far the shadiest place I've been to.
SCHEDULE YOUR SERVICE
First I was told the car was available by the receptionist. I get there and guess what? It's not there. It's in storage.
Hillside Toyota | Toyota Dealership | Serving Jamaica, NY
Where's the storage? Another 15 minute drive away. I should have left but I gave them a shot. So now I have to follow some guy named Jose who's acting like he's trying to loose me in traffic on the way there. But I finally make it and I get out to look for the car. But I can't because Jose is having a 5 minute talk in Spanish with some other guy about another car in the shop. At this point I know I didn't wanna buy from them but I still wanted to see the condition of the car and drive it so I have something to compare it to elsewhere.
But I couldn't even do that. The cars backed in behind an Audi and I have to run around asking people to move it. Nobody does and Jose is walking around eating a sandwich. This was beyond bad. Stay far, far away from these guys and ignore fake high ratings you may see elsewhere like Google. Response from current dealership:. Good Afternoon Shel, we have read your review and are a bit confused upon the situation.
Please contact us so we can rectify any inconvenience that you might have gone through. I'm not buying anything here. Good service. Very attentive workers at this dealership. Willing to go out of their way to please the customer.! I love this service to help me on the spot and they were gracious and kind I would recommend them to everybody.
Went to View this car but it was not available for viewing I have to return to see yet. Very polite and professional manors.
Service & Parts Specials
I called and was told that the price shown is the actual price for the vehicle. Then when I arrive, I am told the the price is only for people who need to finance and have bad credit because they have a contract with a bank. Pretty much, if I paid cash it would be 5k in total not including fees.
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I was pretty ticked that I was told one thing on the phone only to show up in person and pretty much find out it was misleading. Thanks to the employee who informed me before I decided to see the vehicle. Very well. They did respond quickly to my request for information. I had a horrible experience. I call on Wednesday the 22nd to find out if a white jeep grand cherokee was still available. The salesman said yes and i made an appointment to see it on that Friday.
I couldn't make it so I went on that saturday. My wife and I got there at about The salesman took his time getting to us. I apologized for not showing up for the friday appointment. The salesman didn't have a clue nor did he go back to the office and ask about the appointment. Anyway, he brought me the keys to the jeep that i wanted to see. We talk about the advertised price which I was happy with.
He tells me that there is a certification fee. I told this guy the i was going to buy an extended warranty. He then tells me that the certification is non-negotiable. You do the math. Out of curiosity! The salesman brings me the keys. I start it up,and a bright check engine light was on. The guy let's me that the certification applied to that car also. Even though I point out the check engine light and the scew holding the front driver side inner fender in place. This guy was not interested in selling anything.
He didnt ssk me for my number,he just lets me leave the lot with 8k in my pocket, a credit score.