Clearly their customer service is not terrific, but which other rental car companies do you prefer over them?
I had a targeted email offer in June with an extra miles per booking, for rentals picked up by September 9. Same codes as you posted here. At miles per booking some of my one-day bookings should actually see me making a profit. I once booked Budget through AA and regretted it immensely.
The rental sucked, but everyone pointed fingers at the other party. Good info and analysis. As a Hertz Gold member, I recently experienced a cancellation of a vehicle which had been confirmed up until the same morning before departure.
Once I arrived at my destination, I noticed the Hertz Gold was not populated and there was a huge line leading to the counters. Long story short, I ended up waiting two hours for a rental car as they were issuing cars in the order of arrival. We have Hertz as our rental car provider for work trips and also found them okay. National only places the pending charge when you reach the exit gate.
I had some great experience with Hertz in the distant past but I have to agree with Travis that it is no longer the case. That has become my favorite for the past 10 years. Some locations are franchises and you may end up having issues with your rental at those locations.
Airport locations are always better but unfortunately more expensive. Hertz refers you to United and United refers you to Hertz, who steadfastly refuse to credit any bonus points at all.
About United Airlines
I broke down on 1 of the busiest highways in DC with my first Hertz car. Had ro be towed to another Hertz location and wait 45 mins for the employee to get back with a female friend to get my 2nd Hertz car and drive 3 hours home. Do you get extra miles for that?
I have given Hertz second chances too many times to count. Make sure to fully read your receipt at the rental counter — slick clerks will say they are giving you a free upgrade, but actually upcharge you for it and they earn a commission. Customer service is terrible and you will always lose.
Earn Up To 2750 United Miles For A Hertz Car Rental
I am a hertz employee, but I never had any problems with my rentals. All my rentals were better than average and I never returned any car with damages of any kind. Ahhh… so rental car companies are now using sales quotas for their employees? No wonder the upselling efforts have increased at the rental car counter.
I really hate that. Without tax and fees of course a day. So I rented cars in 3 months and plan to do the same over the next couple of months. It is totally worth it.
I love this promotion!! Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. Notify me of follow-up comments by email. MileagePlus members who hold trial Premier status with MileagePlus, including without limitation as a result of a MileagePlus Premier status match challenge program, are not eligible for status with Hertz through this offer.
Upgrades and Coupons One-car-class upgrade or comparable benefits are offered at participating Hertz locations in the U.
Upgrade is to the next car class only. Does not apply to Coupon Offers. Available at participating locations only. Members may not receive both points and miles for the same transaction. Marketing offers and materials, including rental coupons, will only be provided to members who permit Hertz to send them marketing offers and materials.
From skyway to highway — we've got you covered.
Each of the Hertz Gold Plus Rewards program and the MileagePlus Program reserves the right to determine the validity period of the status benefit offering, which may differ from the effective periods of the Premier or elite status generally offered by MileagePlus and Hertz Gold Plus Rewards. Both Hertz Gold Plus Rewards and MileagePlus have the right to terminate the status benefit opportunity or modify the same, in whole or in part, at any time, with or without notice.